Phil Pegram | Short biography Phil Pegram is Head of Insights, Analytics and Market Research at TalkTalk and a DBA researcher at Teesside University. A former Insights Director at dentsu and British Army veteran, he connects customer understanding, analytics and organisational decision-making. His research examines the conditions that allow organisations to use evidence, including commissioning, accountability and analytical capacity. Website: https://philpegram.com LinkedIn: https://www.linkedin.com/in/philpegram Please confirm participation before announcing an event.